Service Support
Attentive Service
Provide all-around 24/7 service for large project and strategic products
Maintanance Service
On-site management service to ensure equipment operating rate
Product Improvement
Product suggestions can be submitted any time and reach the marketing engineers with one click
Part Support
Application of key components
BigBang partner with global leaders like Cummins, Shangchai, and Kawasaki to ensure top-tier performance across all operating conditions. The result: rugged, reliable machinery built for peak performance in mining and heavy industry.
Component R&D and production capacity
All critical chassis, transmission, and drivetrain components from bulldozers to road machinery are self-developed and manufactured in-house. Rigorous control over materials, technology, and quality ensures world-class performance and reliability across every component.
Layout global parts warehousing and service network
BigBang, in partnership with Weichai Power, strategically stocks repair parts in key global markets through dedicated parts warehouses — ensuring users can access maintenance and replacement components quickly and reliably.